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eCommerce insights part 2

Below is a part 2 of eCommerce insights collected from various sources for those businesses who want inspiration before planning for their eCommerce website development.

Return to this page to see more as we post them regularly.

Email newsletter signup dominates current shopper participation with retailers serving as the consumers’ entrée into social.

Nearly all online shoppers surveyed say they want to see shipping costs up front, and 70% want to see expected delivery dates.

Nearly one in 10 shoppers who abandon their cart do so because of concerns over returns.

Nearly three quarters of online shoppers are more likely to purchase a product or service online if offering is represented or explained by video.

Three out of four online shoppers report using social media and 43% discovered new products as a result

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