Established in 1996, Northern Souvenirs is a leading Canadian manufacturer of souvenir and promotional apparel. Family owned and operated, Northern provides creative in-house design services and state of the art manufacturing techniques to produce trendy and fashionable high quality products.
Northern was interested in increasing internal efficiencies by implementing an easy to use B2B customer order system that could be seamlessly integrated with their existing ERP system and production processes.
webhdt conducted a customer needs’ assessment to identify the key requirements. Northern’s customers were looking for an easy to navigate order experience, access to past orders for replenishment, and fast order to delivery fulfillment. A customized nopCommerce open source shopping cart linked to an order history module were developed to manage the large and complex product structure. webhdt allowed the full integration of customers, products, inventory, and orders by creating a interface between the ecommerce platform and the Visual 2000 ERP system.
"As a family business, we’ve always prided ourselves on the exceptional service and excellent products we provide to our customers. webhdt helped us make our clients’ experience even better by allowing them to quickly and easily replenish orders based on previous purchase history, as well as to find relevant new products. They also integrated our systems from order to production giving us more time to develop great new products for our customers."